Welcome
Hi! I’m Gloria. I create usable, accurate, and helpful content that empowers users to meet their goals.
I strive to ensure that my clients leave feeling completely content, knowing that I have gone above and beyond to deliver exactly what they want. I am satisfied when you are.
My Skills at a glance
- Clear and concise technical writing for diverse audiences
- Skilled at organizing complex information into user-friendly content
- Strong attention to detail and accuracy
- Proficient with documentation tools (e.g., MS Word, Markdown, content management systems)
- Experienced collaborating with cross-functional teams (developers, designers, product managers)
- Knowledgeable in information architecture and content strategy
- Effective communicator, adept at interviewing subject matter experts
- Committed to creating helpful and accessible user documentation
The safest words are those which bring us most directly to the facts
Gloria Pham 